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Shut-off Valve Rebate

Speed matters when a pipe break or leak threatens to damage your home. Install a new water shut-off valve with help from a licensed plumber and get a $100 SAWS Rebate.

Rebate Benefits

How It Works

STEP 1: Before Scheduling a Plumber

Read the rebate agreement and check your eligibility. Customers must be installing a new shutoff valve; replacement shutoffs do not qualify for this rebate.

STEP 2: Install the Shutoff Valve

Have a licensed plumber install the new shutoff valve near the meter and note the type of service line pipe on the receipt. The new shutoff must be a ball valve installed after March 16, 2022. No gate valves allowed.

STEP 3: Apply for $100 Rebate

Submit your application with a copy of the receipt and a photo of the new valve. Once approved, you will receive a rebate up to $100 as a credit on your SAWS account. Applications accepted on a first-come, first-served basis. Limit 2,000.

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Minimize Water Damage

Quickly cut off water to your home with a customer shut-off valve before a burst pipe or leak causes extensive damage. Get up to a $100 credit on your SAWS water bill.

To qualify, your customer-owned shut-off valve must be a new installation, not a replacement, and located near the meter to cut off all flow to the property.

Are You Eligible?

SAWS residential water customers eligible for SAWS conservation programs may apply for this program. If you are not sure, contact us at 210-704-SAWS (7283).

Review Rebate Agreement

Explore our frequently asked questions and program details in the rebate agreement before contacting a licensed plumber.

Exercise Your Shut-off Valve

Keep your new shutoff valve in good working condition by occasionally turning the handle to close and reopen it.

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Eligible Valves

Ensure that your licensed plumber installs a ball valve and a valve box for your new shut-off.

Gate valves are not permitted for this rebate.

Rebate Agreement

Thank you for your interest in the SAWS Shut-off Valve Rebate. Eligible customers can apply for up to a $100 rebate to help offset the costs of a newly installed customer shut-off valve. By applying for the Shut-off Valve Rebate program, you agree to and acknowledge the following:

 
  • Applications are accepted on a first-come, first-served basis. Limit 2,000.
  • I confirm that the SAWS residential water account is in my name and I have authority at this property to accept and implement this program.
  • I understand I must use a licensed plumber who will install a new shut-off valve. Replacement valves are not eligible for this rebate.
  • SAWS does not in any way endorse or promote or guarantee the work of any plumbing company. Due diligence in hiring a licensed plumber is the sole responsibility of the SAWS customer. SAWS is not responsible for damages caused by the plumber.
  • I understand that installing a shut-off valve is not a guarantee against water damage.
  • SAWS is not responsible for the plumbing, any water damage, or the water bill at this home because of this program activity now or in the future.
  • A shut-off ball valve must be installed near the meter where all flow to the property can be shut off. Gate valves are not eligible for this rebate.
  • The $100 bill credit is not expected to cover all the costs of the work.
  • The shut-off valve and valve box must be installed after March 16, 2022.
  • I understand I must submit a photo of the newly installed shut-off valve and valve box with my application.
  • The customer must agree to allow a post-inspection by a SAWS representative.
  • SAWS reserves the right to use photos submitted on this application for program promotions. Identifying information as to customer name and address will not be used on selected photos.
  • The customer certifies that all information and support material submitted to receive the bill credit, including invoices, are real and accurate. SAWS may contact the plumbing company to confirm the information.
  • The customer understands that this rebate is in the form of a credit on their water bill and may not be disbursed before an acceptable invoice is submitted and approved.
  • This rebate will only be issued in the form of a credit toward the bill and may take up to 2 billing cycles (about two months) from the time the application is approved to show up on the bill. Limit one rebate per household.
  • Customers are responsible for paying the bills as presented on time regardless of the rebate status.
  • Program availability may be subject to budget limitations.
  • I understand that I may be contacted in the future for a follow-up survey.
 

Frequently Asked Questions

A quick way to turn off water can help minimize water damage to your home in an emergency. SAWS residential water customers can get a rebate of up to $100 when they install a shut-off valve near the meter that will allow customers to turn off all water flow to the property. Replacement shut-off valves are not eligible for the rebate.

Your licensed plumber must install a ball valve in a valve box close to the meter. A gate valve is not allowed for the rebate program. Ask them to record the pipe type of your service line on their receipt.

This program is intended to provide a rebate after the customer shut-off valve installation and will not cover all of the costs.

Yes, you must use a licensed plumber to install the new shut-off valve.

SAWS cannot recommend a plumbing company. SAWS does not endorse any one plumber, and is not responsible for damages caused by the plumber.

After installation, submit the receipt and a photo showing the new shut-off valve with your application.

No, the installation must be completed after March 16, 2022.

Your rebate will appear as a credit on your water bill, usually 6-8 weeks. Limit one rebate per household.

Incomplete applications will delay processing your application and therefore receiving the credit on your bill.

Applications will be processed on a first come, first served basis. Limit 2,000.

Yes, give us a call at 210-704-SAVE (7283).

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The Fine Print

  1. You must be a SAWS residential water customer. Limit one rebate per household.
  2. The shut-off valve must be a new installation after March 16, 2022. Replacement valves are not eligible.
  3. A licensed plumber must install a ball valve and valve box. No gate valves allowed for this rebate.
  4. This offer is limited to the first 2,000 qualified customers that submit a complete application.
  5. SAWS does not in any way endorse or promote or guarantee the work of any plumbing company. Due diligence in hiring a plumber is the sole responsibility of the SAWS customer. SAWS is not responsible for damages caused by the plumber.
  6. Maximum rebate amount is $100 or the amount paid for the service as shown on the receipt, whichever is lower.
  7. The rebate is in the form of a credit on your water bill and may take 6-8 weeks after approval.
  8. Program availability may be subject to budget limitations.
  9. Additional program requirements may be found in the rebate agreement and FAQ.
  10. View your rebate history by accessing your SAWS service account online. After you log in to My Account, look for the Rebates & Rewards button in the main navigation menu.